FAQ's

Here are the answers to frequently asked questions
When are you open?

Monday to Thursday 7:00am – 3:30pm, Friday 7:00am to 1:00pm

Where are you located?

Our workshop is located at 15 Activity Street, Maryborough West in the Moonooboola Industrial Estate.

What payment methods do you accept?

Cash, Direct Deposit, Visa/Mastercard

What are your payment terms?

For non account customers - depending on the job requirements you may be required to pay a deposit, otherwise you will be required to pay on pick up of your order. Our helpful staff will advise you of the payment arrangements when placing your order.

How long will it take to complete my order?

Completion times will vary from job to job and will be dependent upon the job requirements, material availability and our current workload. ISM Manufacturing will work with you to achieve your required lead time and will keep you updated throughout the manufacturing process.

What area do you service/sell to?

ISM Manufacturing sells to customers Australia wide.
ISM Manufacturing is capable of carrying out on site repairs, maintenance and installations across Queensland.

What size jobs do you take on?

ISM Manufacturing has the capacity to complete work ranging in size from full scale assemblies, to one-off smaller jobs.

Do you sell off-cuts?

Yes. ISM Manufacturing sells off-cuts, including mild steel, stainless steel and aluminium sheet and plate. We also sell off-cuts of pipe, angle, bar and more. Please call us on 4122 3391 as off-cuts are subject to availability.

Do you sell steel to the public?

Yes. ISM Manufacturing sells mild steel, stainless steel, aluminium, pipe, angle, a range of bars and more. Give our friendly team a call on 4122 3391 to discuss your steel supply needs.

Can you build or repair boats?

Yes. ISM Manufacturing is capable of fully manufacturing boats and trailers, as well as modifying or repair your existing boat or trailer.

Can you manufacture custom items?

Yes. ISM Manufacturing are a capable of manufacturing custom items. Some of our work has included ute trays, truck bodies, agricultural equipment, tool boxes and decorative features.

Do you employ local people?

Yes. All employees of ISM Manufacturing live on the Fraser Coast.

Do you support local suppliers?

Yes. ISM Manufacturing endeavours to source the majority of our materials and consumables locally. We also employ the services of many local contractors on a regular basis.

Do you support local charities and organisations?

Yes. ISM Manufacturing is proud to have supported many local events, organisations and sporting teams including the Fraser Coast Show, Teebar Show & Rodeo, Parke State School, Wallaroo Hockey Club, Hervey Bay Junior Cricket Club and the Burrum District Golf Club.

Contact Us:

Phone: 07 4122 3391
E-mail: sales@ismmanufacturing.com.au
Address: 15 Activity Street, Maryborough, Queensland 4650

Hours of operation:

Monday - Thursday
7:00am - 3:30pm

Friday
7:00am - 1:00pm

ISM Manufacturing